User, group, or department values have numbers after them in record data exported to a file

Article Number:040190

If you export records to a file and there are numbers at the end of the values of any of the fields listed below, it means that those users, departments, or groups have been deleted from your environment.

  • User selection fields

  • Department selection fields

  • Group selection fields

  • Created by fields

  • Updated by fields

Screenshot: Numbers are displayed at the end of values of "User selection", "Department selection", and "Group selection" fields exported to a file

If a field contains a deleted user, group, or department, a time stamp of their deletion is added at the end in UTC (Coordinated Universal Time) format. For example, if a user was deleted on April 6, 2021, 15:15:36 (JST), their name will be exported to the file as "login name: [210406061536]".