Monitoring user access

Article Number:040782

On the User access monitoring screen, you can check the date on which each kintone user last accessed kintone, as well how many days they accessed the service in the last 30 days. You can also download a list of user access information in CSV format.

This screen can be used, for example, to check the access activity of each of your users and ensure that your kintone user licenses are assigned appropriately.

Note that only cybozu.cn administrators can use this feature.

Notes

  • The User access monitoring screen shows user access since the kintone update on June 12, 2022, when this feature was released. User access information for June 11, 2022 and earlier is not available.
  • The screen does not display access information for the following users:
    • Guest users
    • Users who are allowed to use kintone but whose status is set to Inactive
      Reference:Deactivating users
  • The user access list is not updated in the following cases:
    • When a user accesses a cybozu.cn service other than kintone (e.g., Garoon or Users & system administration)
    • When a user tries to access kintone but an error appears and they are unable to access the service
    • When a user executes an API without accessing any screen of kintone
  • If this feature was disabled before the November 2022 update, access information for the time when the feature was disabled will not be available.

Opening the "User access monitoring" screen

The User access monitoring screen is accessed from the kintone administration screen.

  1. Click the Settings icon (the gear-shaped icon) at the top of kintone, then click kintone administration.
    Screenshot: The settings menu on Portal

  2. Click User access monitoring on the kintone administration screen.
    Screenshot: The "kintone administration" screen

Overview of the "List of user access" section

This section describes the items in the List of user access section of the User access monitoring screen.

Screenshot: The "List of user access" section

User: This column displays the names of your kintone users.
Clicking on a user's name displays their profile. Inactive users and guest users are not displayed.
If Localized name is set for a user in Users & system administration, their name will be displayed in the display language of the cybozu.cn administrator viewing the page. Note that, even in such a case, the user's Display name (not their Localized name) is used for alphabetical sorting in the User column.

Department: This column displays the department to which each user belongs.
If a user belongs to multiple departments, the column shows the one that is set as the Priority department on the user information screen in Users & system administration. If no departments are set for a user, the column shows (None).
You can click on the column name to sort the data in accordance with the department display order in the Departments & users settings in Users & system administration.

Last access date: This column displays the date on which each user last accessed kintone.
If "-" is displayed for a user, it means that the user has not accessed kintone since the date this feature was released (June 12, 2022).

Number of access days (in the last 30 days): This column displays the number of days each user accessed kintone in the last 30 days, including the current day.
If this feature was disabled before the November 2022 update, access information for the time when the feature was disabled will not be available.

Downloading the list of user access in CSV format

The information under List of user access can be downloaded in CSV format (UTF-8 with BOM).
Downloading the information as a file lets you analyze user access data in Excel. The file can also be used as a record for organizing and managing user accounts.

  1. Click the Settings icon (the gear-shaped icon) at the top of kintone, then click kintone administration.

  2. Click User access monitoring on the kintone administration screen.

  3. Click Download in CSV format on the User access monitoring screen.
    In addition to the items displayed under List of user access, the CSV file also contains user login names and department codes.
    Screenshot: The "Download in CSV format" button on the "User access monitoring" screen

Information included in the "List of user access" CSV file

This section describes the information included in the List of user access CSV file.

Screenshot: The "List of user access" CSV file

User: Contains the information from the User column on the User access monitoring screen.

User (Login name): Contains user login names. This information is not displayed on the User access monitoring screen, but is included in the downloaded file.
User login names are configured from the Departments & users screen in Users & system administration.

Department: Contains the Department column on the User access monitoring screen.
If no departments are set for a user, their cell will be left blank.

Department (Department code): Contains user department codes. This information is not displayed on the User access monitoring screen, but is included in the downloaded file.
If no departments are set for a user, their cell will be left blank.
Department codes are configured from the Departments & users screen in Users & system administration.

Last access date: Contains the dates in the Last access date column on the User access monitoring screen, formatted as "yyyy-MM-dd".
If "-" is displayed in the column on the User access monitoring screen, the corresponding cell in the downloaded file is left blank.

Number of access days (in the last 30 days): Contains the information from the Number of access days (in the last 30 days) column on the User access monitoring screen.