Reactivating a user

Article Number:020246
Intended audience: cybozu.cn Administrators

When the users come back from their temporary leave or temporary assignment, revert their status to "Active".
They can access cybozu.cn once their status is changed.

  1. Access Administration.
    Accessing Administration

  2. Click Departments & users.
    Screenshot: "Departments & users" is highlighted

  3. In the search box, enter the display name or login name of the user to find the target user.
    You can also expand the department tree and select the target user.

  4. Click the Change icon.
    Screenshot: The "Change" icon is highlighted

  5. In the "Account status" section, set "Status" to Active.
    Screenshot: The button is highlighted

  6. Click Change user information.

To allow the use of client certificate authentication

Make the user's status back to "Active" and then issue a new client certificate.
Issue client certificate

The new client certificate should be installed on the user's smartphone or PC.
Installing client certificates on devices